Products

Inside of Physical Venue

Build customer engagement by using Aigens technology of self order BYOD (Bring Your Own Device), self order kiosk / self service kiosk, self order table top. reduce long queue and serve faster with e Menu / digital menu.

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cloud-kitchen-aigens-res-tech
Contacless Menu (e Menu / Digital Menu)

Hygiene, Reduce Physical interaction

  • Adjustment in menu / new promotion can be widespread promptly, so you can save money in materials
  • Less staff is needed to save operations cost
  • Fast order and serve operations to increase customer satisfaction
kios-digital-aigens-res-tech
Cut Queueing,
More Sales Channel
at Store

Reduce Fixed Cost, make customer comfort (Divide regular customer and food aggregator)

  • Less staff is needed to save operations cost
  • Fast order and serve operations to increase customer satisfaction
  • Upsales which means more sales

Trusted By Top Global Brands

Sucess Cases

Slide Full Stack Solution
Solution
Burger king
Aigens, pro omni-channel online ordering solution for Burger King Singapore which includes Self Service Kiosk, Mobile-friendly Online Ordering as well as a Loyalty Program. Like most of our partners, Self Service Kiosk and Mobile-friendly Online Ordering improves customer satisfaction and service levels, reducing the trouble of short-staffed and long queues. Orders from different channels handled simultaneously, precisely.
Self-order Kiosk, Smartphone Mobile Ordering, Loyality App
Slide Full Stack Solution
Solution
News - Genki
Aigens provided solutions for Genki Sushi Hong Kong & China which includes Self Service Kiosk, Mobile-friendly Online Ordering as well as a Loyalty Program. Like most of our partners, Self Service Kiosk and Mobile-friendly Online Ordering service levels reduced the trouble of short-staffed and long queues. Also, with a well developed central hub, orders from different gateways are handled simultaneously, precisely.
Self service Kiosk, Mobile-friendly Online Ordering, Web order and Customer Loyalty App

Frequently Asked Questions

(1) Increase Diner’s experience for a COVID-safe In-dining Experience:

  • Contactless ordering
  • Personlization = personal butler via Diner’s own Mobile

(2) Reduced Operations Costing

  • Reduction on Print Menus/Posters Costing
  • Instantaneous changes to Menu item availability/ pairing/ costing for optimal performance
  • Simultaneous Group ordering
  • Split Bill Function

(3) Increased Diner Loyalty

  • Instant Diner loyatly rewards/cashback to each Unique User
  • Own your customers’ data – user consumption habits, to target maximum dining spend
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Personalise menus for each user’s device

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Instant customer gratification with CRM & Loyalty
to suit each tier of Brand Membership

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Seamless Payment partner rewards

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Over X number of BYOD activated

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Largest market share of BYOD
Activation <name of region>

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The Only Stable IOS and Android software
= every smart device support worldwide

(1) Increase Diner’s experience for a COVID-safe In-dining Experience:

  • Contactless ordering
  • Personlization = personal butler via Diner’s own Mobile

(2) Reduced Operations Costing

  • Reduction on Print Menus/Posters Costing
  • Instantaneous changes to Menu item availability/ pairing/ costing for optimal performance

(3) Increased Diner Loyalty

  • Instant Diner loyatly rewards/cashback to each Unique User
  • Own your customers’ data – user consumption habits, to target maximum dining spend
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Personalise menus for each user’s
via Unique Login Identifierself-owned – infinite use
(One time creation)

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Instant customer gratification with CRM & Loyalty to suit each tier of Brand Membership = Drive Brand Rewards Membership

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Seamless Payment partner rewards

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Over X number of Kiosk activated

kios-digital-aigens-res-tech

Largest market share of Kiosk
Activation <name of region>

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Largest number of hardware partners for optimal fit for every FnB model of business

Ready to Enhance your Digital Presence
to Maximize Profit and Minimize Cost?

Why Are We the Best Choice In the Market

Our POS, Delivery, and Payment Partners

Contact Us
To Learn More

 
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aigens_about-us_peter-liu

PETER LIU

CTO / CO-FOUNDER

As a co-founder, Peter has taken the helm of the research and development of Aigens. He is a veteran E-Commerce Architect and brings a wealth of knowledge and insights to the team. Under his leadership, Aigens is currently processing over 36 million transactions with gross merchandise volume run rate of over HK$2.1 billion (US$269 million) annually for its leading food and beverage clients in Asia Pacific.

Peter also believes that employees form the backbone of Aigens’ success. Therefore, he dedicates vast resources in training and employees’ career development, as well as fostering a stimulating work culture.

Peter holds an MBA degree from the Chinese University of Hong Kong and a Bachelor of Science degree majoring in Electrical Engineering and Computer Science from the University of California, Berkeley, the United States of America

aigens_about-us_peter-liu

PETER LIU

CTO / CO-FOUNDER

As a co-founder, Peter has taken the helm of the research and development of Aigens. He is a veteran E-Commerce Architect and brings a wealth of knowledge and insights to the team. Under his leadership, Aigens is currently processing over 36 million transactions with gross merchandise volume run rate of over HK$2.1 billion (US$269 million) annually for its leading food and beverage clients in Asia Pacific.

Peter also believes that employees form the backbone of Aigens’ success. Therefore, he dedicates vast resources in training and employees’ career development, as well as fostering a stimulating work culture.

Peter holds an MBA degree from the Chinese University of Hong Kong and a Bachelor of Science degree majoring in Electrical Engineering and Computer Science from the University of California, Berkeley, the United States of America

aigens_why-infographic

aigens_what-infographic

aigens_about-us_hanspaul

HANS PAUL

CEO / CO-FOUNDER

Hans Paul is the Co-Founder of Aigens, a leading disruptive restaurant technology solutions company in Asia Pacific. Blending his strong technology background in e-commerce and IT consulting, Hans has a vision to create a digital concierge which can offer mass personalized dining experience. Putting vision into action, Hans and his friend Peter Liu founded Aigens in 2012.

Hans spearheads the Company’s business development. He generated a large market share gain in Hong Kong and enhanced the Company’s international portfolio by developing new markets in Singapore, Malaysia and other Asia Pacific region. Under Hans’ leadership, Aigens not only prides itself as the market leader in Hong Kong, it also consistently profitable with significant year-on-year revenue growth.

Hans holds an MBA degree from the Hong Kong University of Science and Technology and a bachelor degree majoring in Statistics and Computer Science from the University of California, Berkeley, the United States of America.

aigens_why-infographic

aigens_what-infographic

aigens_about-us_hanspaul

HANS PAUL

CEO / CO-FOUNDER

Hans Paul is the Co-Founder of Aigens, a leading disruptive restaurant technology solutions company in Asia Pacific. Blending his strong technology background in e-commerce and IT consulting, Hans has a vision to create a digital concierge which can offer mass personalized dining experience. Putting vision into action, Hans and his friend Peter Liu founded Aigens in 2012.

Hans spearheads the Company’s business development. He generated a large market share gain in Hong Kong and enhanced the Company’s international portfolio by developing new markets in Singapore, Malaysia and other Asia Pacific region. Under Hans’ leadership, Aigens not only prides itself as the market leader in Hong Kong, it also consistently profitable with significant year-on-year revenue growth.

Hans holds an MBA degree from the Hong Kong University of Science and Technology and a bachelor degree majoring in Statistics and Computer Science from the University of California, Berkeley, the United States of America.